Effective July 29, the Personnel Support Detachment Pearl Harbor ID Card Office changed its working hours to Monday through Friday from 7 a.m. to 3:30 p.m. This change in hours supports the recent change in PSD customer service hours and better meets customer patterns.
Customers can save time by scheduling an appointment online. Customers with scheduled appointments are seen within five minutes of their scheduled appointment.
Customers can make appointments using the RAPIDS Appointment Scheduler at https://rapids-appointments.dmdc.osd.mil/
Those who are acquiring dependent ID cards for multiple family members should use one time slot for each dependent.
Walk-in customers are seen on a first come, first served basis. Walk-in hours are dependent upon the number of customer waiting for services. Wait times for walk-ins can be up to two hours.